Effective Date: 01 January 2025

Welcome to Smart Konnect (Pty) Ltd. These Terms of Service (“Terms”) govern your use of our services, products, and website. By engaging with Smart Konnect, you agree to these Terms. Please read them carefully. If you have any questions, contact us at support@smartkonnect.co.za or call 074 138 8406.

1. Scope of Services

Smart Konnect provides IT services, including but not limited to:

• LTE and fiber connectivity.
• VoIP systems.
• Office automation.
• Internet installation.

The specifics of each service are outlined in individual agreements or service orders.

2. Acceptance of Terms

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our services.

3. User Responsibilities

When engaging with Smart Konnect, you agree to:

• Provide accurate and up-to-date information when required.
• Use our services only for lawful purposes.
• Refrain from attempting to disrupt, harm, or misuse our services or systems.

4. Payment Terms

• Fees for services must be paid as specified in your service agreement or invoice.
• Payments are due by the date indicated. Late payments may result in suspension or termination of services.
• Additional charges may apply for reactivating suspended services or handling late payments.

5. Service Availability and Support

• While we strive to ensure uninterrupted service, occasional downtime may occur for maintenance, upgrades, or unforeseen issues.
• Support is available during business hours via support@smartkonnect.co.za or 074 138 8406.

6. Intellectual Property

All content, logos, and materials provided by Smart Konnect remain our intellectual property unless otherwise stated. You may not reproduce, distribute, or exploit our content without prior written consent.

7. Limitation of Liability

• Smart Konnect will not be held liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services.
• Our liability is limited to the amount paid for the affected service during the applicable period.

8. Termination of Services

We reserve the right to suspend or terminate services if you:

• Breach these Terms.
• Fail to make payments on time.
• Engage in activities that compromise the integrity or security of our systems.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

Smart Konnect may update these Terms periodically to reflect changes in our services or legal requirements. Updated Terms will be posted on our website, and continued use of our services constitutes acceptance of these changes.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising under these Terms shall be resolved in South African courts.

12. Contact Information

For questions, concerns, or clarifications regarding these Terms, you can reach us at:

• Email: support@smartkonnect.co.za
• Phone: 074 138 8406

By choosing Smart Konnect, you agree to these Terms of Service. We look forward to delivering reliable and innovative IT solutions to support your business!